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robertjay
Trainee Baggage Handler
Joined: 10 Feb 2010
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Location: wordwide
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 Posted: Thu Mar 04, 2010 9:04 am Post subject: WHICH WAYTO GIVE IN. |
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Hi All,
Am traveling on June at Kenya ,am organizing with a tour operator of which they are demanding the full payments am hesitant cos i haven't used them earlier on,is it wise for me to give in to their demand or i search for other tour operator. |
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Ginirover
Senior Pilot
Joined: 01 May 2004
Posts: 2082
Location: Lommel - Belgium
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| Posted: Thu Mar 04, 2010 11:35 am Post subject: |
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Best thing to do is to Google for that particular tour operator and see what other people write about them. If you don`t find anything or bad reviews than I`d stay away; if the comments are good you can go further.
Obviously keep in mind that some tour-operators write their own reviews (under another name) but usually they are soooooo positive that it gets suspicous too  |
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safaris
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Joined: 25 Apr 2003
Posts: 305
Location: Kenya
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| Posted: Mon Mar 15, 2010 11:59 am Post subject: |
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On normal circumstances they would ask for a deposit as a way of showing commitment depending on the policy of the company 20-30% would be required then balance paid either before or on arrival. Again this is not starndad and varies from company to company....
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paul
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Location: UK
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| Posted: Mon Mar 15, 2010 1:23 pm Post subject: |
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I know Tanzania has a reputable organisation for tour operators called TATO (Tanzania Association of Tour Operators). It's not necessarily foolproof but can allay some concerns if an operator is a member.
Maybe there is something similar in Kenya?
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paul
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| Posted: Mon Mar 15, 2010 1:40 pm Post subject: |
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It appears there is:
From http://www.katokenya.org
What is KATO?
KATO stands for the Kenya Association of Tour Operators, which is an organisation comprising of the leading and most experienced tour operators in Kenya licensed by the Government of Kenya.
Who are your members?
Our members are Licensed Tour Operators operating in Kenya as well as allied foreign or trade companies whose membership is of benefit to KATO.
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safaris
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Joined: 25 Apr 2003
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Location: Kenya
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| Posted: Tue Mar 16, 2010 7:50 am Post subject: |
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yes it is and KATO has done a tremendous job in ensuring starndards are adhered to amongst its members..
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paul
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apoint
Flight Steward
Joined: 06 Dec 2005
Posts: 69
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| Posted: Wed Mar 17, 2010 8:46 am Post subject: Re: WHICH WAYTO GIVE IN. |
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| robertjay wrote: | Hi All,
Am traveling on June at Kenya ,am organizing with a tour operator of which they are demanding the full payments am hesitant cos i haven't used them earlier on,is it wise for me to give in to their demand or i search for other tour operator. |
Normally, A deposit of a range of up to or about 50% is required for booking and full payment at least 30 days or so before Tour Commencement. Why they are demanding the full payments is still not very clear. My general advice is: if you don't feel comfortable with any of their policy, don't feel pressurized to give in. In addtion, please pay particular attention to the General Terms & Conditions including the Cancellation Policy.
All the best.
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